Eligibility for Returns

 Returns are accepted only under the following conditions: 

• Manufacturing defect
• Wrong product delivered
• Requests must be raised within 48 hours of delivery.

To initiate a return, please contact us with:

• Order ID
• Clear photos or videos of the issue

Non-Returnable Items

The following items are not eligible for return or exchange:

• Scrubs with custom embroidery (Name / Name + Department)
• [Customised products are made specifically for you and cannot be resold].
• Products damaged due to misuse, washing, or normal wear and tear 
• Incorrect size ordered by the customer Customised products are made specifically for you and cannot be resold.

Exchange Policy

• Exchanges are considered only in case of manufacturing defects or incorrect products 
• Subject to stock availability 
• Exchange requests must be approved by our support team
  
  

Refund Process

• Once the return is approved and received, refunds will be processed within 5–7 working days
•  Refunds will be issued to the original payment method
  

• How to Raise a Return Request ?

• Email us at arvyaa.in@gmail.com
• Or WhatsApp us with your Order ID                                           and issue details 
•                   Contact no : 9370798228
• Our team will guide you through the process.

Important Note :

ARVYAA reserves the right to: 

• Approve or reject return request
•  Update this policy at any time without prior notice